Privacy policy

Effective Date: [4.1.2023]


At LemonEats, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and disclose information when you use our online food order platform, whether you log in using your Google or Facebook account ("Third-Party Logins") or sign up directly on our platform ("Sign Up"). By using our platform and providing your information, you consent to the terms of this Privacy Policy.


Information We Collect:

When you use our online food order platform, whether through Third-Party Logins or Sign Up, we may collect the following information:

1. Personal Information: This includes your name, email address, phone number, and other information you provide during the registration process.

2. Login Information: If you use Third-Party Logins, we collect your login credentials for Google and/or Facebook, including your unique user identifiers and profile information made available to us.

3. Transaction Information: We collect information related to your food orders, including the items ordered, delivery address, payment details, and order history.

4. Usage Information: We automatically collect information about your interactions with our platform, such as your IP address, device information, browser type, and browsing activities.

Use of Information:We use the collected information for the following purposes:

1. To provide and improve our online food order platform, including processing and delivering your food orders.

2. To personalize your experience on our platform, including recommending restaurants and dishes based on your preferences.

3. To communicate with you regarding your orders, updates, promotions, and customer support.

4. To analyze user behavior and trends, monitor platform performance, and improve our services.

5. To prevent fraud, enforce our terms of service, and comply with legal obligations.


Third-Party Access:

We may share your information with third parties in the following circumstances: With the participating restaurants to fulfill your food orders and provide delivery services. With trusted service providers who assist us in operating our platform, including payment processors, hosting providers, and customer support. With marketing and analytics partners to help us analyze user behavior and improve our services, provided that they adhere to strict confidentiality and data protection standards. With your consent or as required by law to comply with legal obligations, protect our rights, or respond to legal requests.

Security:

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.Data Retention:We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, update, correct, or delete your personal information. You can manage your account settings and preferences by logging into your profile or contacting us directly. Please note that certain information may be retained for legitimate business purposes or as required by law.

Third-Party Links and Services:

Our platform may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of those third-party platforms. We encourage you to review their privacy policies before providing any personal information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates or modifications. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at legal@lemoneats.com

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